Troubleshooting

Safari Browser

Loading the Web GUI in Safari can fail. Workarounds:

• Turn off content blockers (Safari > Settings > Websites > Content Blockers > Off) and iCloud Private Relay (System Settings > iCloud > Private Relay > Off), then reload the Web GUI.
• Try the local hostname shown on the front panel's Help screen instead of the numeric IP address. Enter the address with http://, for example http://htp-1.local.

Local hostname availability

The HTP-1 advertises its local hostname using mDNS. Your browser must support mDNS, and the network must allow the required local multicast traffic. Router DNS support is not required. If the hostname does not resolve, use the IP address shown on the front panel's Help screen.